st0p err0r - STOP ERROR: 0x0000007e

STOP 0x0000007E" error message after you upgrade to Windows XP

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Article ID	:	330182
Last Review	:	May 5, 2004
Revision	:	1.0

This article was previously published under Q330182

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SYMPTOMS

CAUSE

RESOLUTION

Method 1: Make sure that you have sufficient hard disk space

Method 2: Update the computer BIOS

Method 3: Disable or update device drivers

Method 4: Remove unsigned drivers

Method 5: Remove all third-party drivers

MORE INFORMATION

SYMPTOMS

After you upgrade your computer to Windows XP, you may receive the following STOP error message:

STOP: 0x0000007E (0xC0000005, 0x804E518E, 0xFC938104, 0xFC937E04)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Note The four parameters in this error message may vary depending on the cause of the STOP error.

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CAUSE

This issue may occur if a system thread generates an exception that the error handler does not catch. This may occur if one or more of the following conditions exist:

•	If this issue occurs after the first restart during Windows Setup, or after Setup is finished, the computer may not have sufficient hard disk space to run Windows.
•	If this issue occurs after the first restart during Windows Setup, or after Setup is complete, the computer BIOS may be incompatible with Windows.
•	Incompatible video adapter drivers.
•	Damaged RAM.
•	A damaged device driver or system service.
•	If the issue is associated with the Win32k.sys file, it may be caused by a third-party remote control program.